Welcome to IHKAR. We are committed to delivering your orders securely, promptly, and transparently.

1. Order Processing Time

• Orders are processed and dispatched within 24–48 business hours after payment confirmation (excluding Sundays and public holidays).

• During high-demand periods, processing may take up to 72 hours.

 

2. Estimated Delivery Timelines

• Within India: 5–7 business days after dispatch.

• International Orders: 15–25 business days depending on destination. Specific timelines will be shared via email upon dispatch.

Note: Remote or less accessible locations (domestically or internationally) may experience slightly longer delivery times.

 

3. Shipping Charges

Domestic (India)

• Standard Shipping: ₹200-₹250 on orders below ₹5000.

• Free Delivery: Available exclusively for Delhi NCR orders at full price.

• During Discounts /Sale Events Shipping will be charged regardless of order value or location.

International

• Base Shipping Fee: ₹2000 for packages up to 3kg.

• Additional Weight: ₹200 per additional 500g.

• For precise shipping quotes, please contact us at info@ihkar.com.

 

4. Taxes & Duties

• Within India: All product prices are inclusive of applicable taxes.

• Outside India: International orders are shipped on a Delivery Duty Unpaid (DDU) basis.

-Customs duties, import taxes, or local levies (if any) are to be borne by the customer at the time of delivery.

-IHKAR does not charge any customs fees at checkout.

 

5. Shipping Restrictions

As per courier regulations, we do not ship the following items:

• Animals

• Currency, bullion, negotiable instruments

• Precious stones or metals

• Firearms, ammunition

• Human remains

• Pornographic or obscene materials

• Prohibited drugs or narcotics

 

6. Tracking Your Order

• Once dispatched, tracking details will be shared via email and SMS.

• You can track your shipment using the courier’s website or link provided in the notification.

 

7. Delivery & Responsibility

• A signature is required upon delivery for all orders.

• We do not support redirection of parcels once shipped.

• Please ensure your shipping information is complete and accurate. IHKAR is not responsible for failed deliveries due to incorrect addresses.

 

8. Damaged or Tampered Packages

If your order arrives damaged:

• Contact us immediately at info@ihkar.com with your Order ID and, if possible, attach photographs of the package.

• After verification, a replacement will be sent at no additional cost.

For any further queries regarding shipping or delivery, feel free to reach out to us at info@ihkar.com — we're here to help!