Privacy Policy

This Privacy Policy describes how www.ihkar.com ("the Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from the Site.

Contact Us

If you have any questions, concerns, or complaints regarding this policy or your personal information, you can contact us:

By Email: info@ihkar.com
By Mail:
Ihkar Designs
F-1 Triveni Complex, Sheikh Sarai,
Phase-1, New Delhi - 110017, India.


1. Collecting Personal Information

We collect the following types of personal information:

a) Device Information

Automatically collected through cookies, log files, web beacons, tags, or pixels when you visit our Site.

Examples: IP address, browser type, time zone, referring/exit pages, device identifiers.

b) Order Information

Collected when you place an order or interact with our Site.

Examples: Name, billing/shipping address, payment info (card details), email address, and phone number.

c) Customer Support

Collected via communication with our support team to help resolve issues and queries.


2. Using Your Personal Information

We use your personal data to:

  • Fulfill and manage orders, payments, and deliveries.
  • Provide customer service and support.
  • Prevent fraud and secure our platform.
  • Improve your shopping experience through analytics.
  • Send updates, product launches, and promotional content (based on your preferences).


3. Sharing Personal Information

We may share your information with:

  • Shopify (e-commerce platform): Shopify Privacy
  • Razorpay (payment gateway)
  • Google Analytics: Google Privacy
  • Logistics and order fulfillment partners.
  • Legal authorities when required by law.

We do not sell your personal data.


4. Behavioural Advertising

We use data to personalize advertising through platforms like Google and Facebook.

You may opt out via:


5. Cookies

We use cookies to:

  • Understand user behavior and preferences.
  • Store session and currency settings.
  • Deliver relevant content.

You may disable cookies via your browser. Disabling may limit some site features. Learn more: All About Cookies


6. Legal Basis & Compliance

This policy is governed by Indian data laws including the:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Consumer Protection (E-Commerce) Rules, 2020

We have appointed a Grievance Officer in compliance with Section 4(4) of the E-commerce Rules. You may escalate unresolved complaints to this officer.

Grievance Officer:
Email: info@ihkar.com


7. Data Retention

We retain data:

  • As long as needed to fulfill services or comply with legal obligations.
  • Automatically purge or anonymize data no longer required.


8. Security of Personal Information

We implement appropriate technical and organizational security measures including encryption, access controls, and monitoring.

While we aim to safeguard your data, no online platform can guarantee 100% security. Use a secure browser and maintain password confidentiality.


9. International Data Transfers

Your data may be transferred to servers or third-party providers located outside India (e.g., cloud or SaaS platforms). These parties are contractually obligated to protect your data as per applicable privacy laws.


10. Your Rights

You have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete information.
  • Withdraw consent at any time (may affect service availability).
  • Object to profiling or direct marketing.

Email us at info@ihkar.com to exercise these rights. We may request identity verification to protect your data.


11. Do Not Track

Our website does not alter tracking behavior in response to “Do Not Track” signals. However, you can manage ad settings and cookie preferences through your browser.


12. Minors

Our Site is not intended for individuals under the age of 5.


13. Changes to This Policy

We may update this policy periodically. Any revisions will be posted here with the effective date.